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Your registration may be delayed due to incomplete information, server issues, or high traffic. Also, make sure you’ve completed email or SMS verification. Check your inbox or spam folder for any confirmation messages. For quick help, contact our support team & call us directly.
To buy products from NeonMartBD.com, you just need a mobile number or email, a shipping address, and a payment method (Cash on Delivery, bKash, Nagad, etc.). Simply add items to your cart, fill in the details at checkout, and place your order—no account needed!
You can track your order by visiting the Order Tracking page on neonmartbd.com. Enter your Order ID and phone number/email used during purchase. For help, contact us via WhatsApp. 01337070038 . We’ll update you with your package’s current status as soon as possible.
If you receive a wrong, damaged, or defective product, contact us within 7 days for a refund. Provide order ID with proof. Refunds are processed in 3–7 days. Used or customer-damaged items are not eligible .We values your satisfaction.
